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Customer Support Program |
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| The Job Log 3.0 |
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The Job Log is used by Customer Support departments to record and track calls to the help desk. Reports show both open and closed tickets with a knowledge base of resolutions that shows resolutions of previously closed tickets.
Released: 2007-09-19
Last Updated: 2007-10-18
License: $24.95
Publisher: Lazy Bayou
Language: English
Platform: Windows
Requirements: IE 6.0 or later
Install: Install and Uninstall
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| MemDB Cheque Printing System 1.1 |
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This program helps you to manage your customer information, prints cheque and envelope to your customers, broadcasts email to your customers.
If you need to print a lot of cheques and envelopes, or need to send a lot of emails to your customers, you must try this software. This software stores your client information to a database. You can insert, delete, update and search the customer records efficiently.
Released: 2004-04-16
Last Updated: 2007-06-11
License: $140.00
Publisher: MemDB Technology Company
Language: English
Platform: Windows
Install: Uninstall Only
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| EasyDesk helpdesk 1.4.4 |
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EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. Multiple support staff may share access to a common database hosted on a network resource or simply use the database on a local drive. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Released: 2006-12-12
Last Updated: 2008-05-26
License: $49.00
Publisher: Ziggyred Software
Language: English
Platform: Windows
Requirements: Windows or Vista with 1024x768 resolution
Install: Install and Uninstall
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SHORTCUTS Are there keyboard shortcuts to be able to find customers quicker and such. Also... is their a way to indicate outgoing calls between incoming calls?
| Customer Appointment Manager 3.0 |
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Customer Appointment Manager is the fastest, most user-friendly software for scheduling and managing appointments. It will help you keep track of multiple schedules and organize customer information in one easy-to-use, electronic appointment book. The on-screen calendar lets you see who's available and when. Quickly search for customers and appointments or find available appointment times by employee. Easily book repeat appointments and more!
Released: 2007-09-05
Last Updated: 2008-03-31
License: $295.00
Publisher: Atlas Business Solutions, Inc.
Language: English
Platform: Windows
Requirements: 128 MB of memory, 40 MB free disk space
Install: No Install Support
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Doesn`t quite meet my needs This program does not provide enough user defined fields for the "customer" entry. I am a veterinarian and need fields for breed, species, diagnosis,...
| Group Mail Manager Premier 2.12.33 |
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Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info; instantly access the entire email history of any customer and use standard response templates. GMM can work with Sales and Marketing Departments, Customer Service and Support Departments.
Released: 2008-03-14
Last Updated: 2007-07-23
License: $99.99
Publisher: Xpress Software Inc.
Language: English
Platform: Windows
Requirements: Windows, internet access
Install: Install and Uninstall
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| Group Mail Manager Professional 2.13.33 |
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Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info; instantly access the entire email history of any customer and use standard response templates. GMM can work with Sales and Marketing Departments, Customer Service and Support Departments.
Released: 2008-02-29
Last Updated: 2007-07-23
License: $49.99
Publisher: Xpress Software Inc.
Language: English
Platform: Windows
Requirements: Windows, internet access
Install: Install and Uninstall
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| Chat Interface for Operator 1.4 |
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Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Fully customizable visitor interface. Easy to use and implement service. Invite visitors to chat with you or guide them without chatting. Easy transfer chats to other operators, use predefine responses, view visitor's geographic location, IP address, referrer etc. Free trial.
License: $8.99
Publisher: Live2Support Inc.
Language: English
Platform: Windows
Requirements: Windows or Web base on MAC
Install: Install and Uninstall
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| ChequePRO Cheque Printing Writing System 1.0 |
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The ChequePRO (Cheque Printing writing Software) program helps you to print on any bank cheque, and manage your customer and bank information pro actively.
Released: 2005-05-29
License: $50.00
Publisher: ADVANCED & BEST PRODUCTS PTE LTD
Language: English
Platform: Windows
Install: Install and Uninstall
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My opinion. Sophisticated, supporting software for cashiers and for those who handle cheques in the office routines.
| MacPhoneHome 3.0 |
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PC PhoneHome is a stealth computer security program that tracks the location of your computer every time it makes an Internet connection. When the stolen computer goes online it will send a stealth message containing its location. Recovery agents at MacPhoneHome will work with our customer, the local ISP and the investigating law enforcement agency to recover the stolen computer.
Released: 2005-05-16
License: $29.95
Publisher: Brigadoon Software, Inc.
Language: English, French, German, Italian, Portuguese, Spanish
Requirements: TCP/IP Connection, Mac OS X
Install: No Install Support
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| Mail Commander 8.60 |
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Mail-Commander is a super-fast email client program that does it all - from the everyday sending and receiving of e-mails to managing mailing lists and customer requests. You can set up auto-replies to incoming mail using pre-set templates. Plus you can set up the program to automatically process newsletter subscriptions and requests to be removed from your mailing list.
Released: 2006-12-17
Last Updated: 2008-01-05
License: $49.95
Publisher: InternetSoft Corporation
Language: English, ChineseSimplified, ChineseTraditional, French, German, Italian, Russian, Spanish
Platform: Windows
Requirements: A standard Windows PC
Install: Install and Uninstall
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Audio & Multimedia
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